Shipping & Returns Policy

(Last updated: Feb 25, 2024)​

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14-Day Free Refund

You have 14 days from the date of receiving your order to request a refund.

Refunds are applicable under the conditions: the item is unused, unworn, unwashed, and in its original packaging.

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Initiating a Refund

To initiate a refund, visit our Contact Us page and provide your name, order number, and reason for return.

We may request a photograph to assess the condition of the item.

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Shipping Costs

SOCK DEPT. will cover the shipping costs for returns.

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Refund Process

Refunds will be processed to the original payment method.

Products purchased on sale will be refunded for the amount purchased.

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Non-Refundable Items

Customer customized products and gift cards cannot be refunded.

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Inspection and Processing

Refunds will be processed upon our receipt and inspection of the returned item.

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Return Conditions

SOCK DEPT. reserves the right to refuse returns if the conditions outlined have not been met.

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Policy Updates

We reserve the right to update our shipping and/or returns policy at any time. The date of the last update will be posted at the top of this page.

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Contact Us

For any other questions or concerns, please use our Contact Us page. We're here to help!